Privacy Policy

This Privacy Policy describes how Pilloura ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from pilloura.com (the "Site").

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases:

  • Personal Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number when you place an order.
  • Device Information: Web browser type, IP address, time zone, cookie information, and how you interact with the Site.

2. How We Use Your Personal Information

We use the order information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store and third-party payment gateways (such as PayPal or Stripe) to securely process payments. We may also share your Personal Information to comply with applicable laws and regulations.

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.

5. Your Rights

Depending on your location (such as if you reside in the EEA or California under CCPA/CPRA), you have the right to access the personal information we hold about you, to request that it be corrected, updated, or deleted, or to opt-out of the sale of your personal information. To exercise these rights, please contact us at pilloura@hotmail.com.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at pilloura@hotmail.com.